Frequently Asked Questions
If you have questions regarding our peptides, research kits, or the ordering process, we’ve compiled some common inquiries here to assist you.
FAQs
What are peptides?
Peptides are short chains of amino acids that play crucial roles in various biological processes. They are widely used in research and medicine for their potential therapeutic benefits.
Do you include test certificates with your products?
Yes, each product package includes a test certificate specific to the batch. This certificate verifies the chemical purity and content of the peptides, ensuring full transparency and safety in research.
Are your peptides legal in Poland and Europe?
Yes, our peptides are legal for sale and distribution in Poland and throughout Europe when intended for research purposes. They are classified as research chemicals and are not intended for human consumption. We comply with all regulatory requirements, including proper labeling and documentation.
Yes, every peptide vial is accompanied by a 2ml vial of antibacterial injection water. This allows for sterile preparation suitable for research use.
Do your peptides come with antibacterial water?
Can I purchase peptides for personal use?
Our peptides are sold strictly for research purposes and are intended for use by qualified professionals. They are not intended for personal or human use.
How are the peptides stored and shipped?
We store all peptides under optimal conditions (2-8°C) and protect them from light and vibrations until dispatch. To ensure maximum stability during transport, all peptides are shipped in their lyophilized (dry) form, not dissolved in water.
Are there customs duties within Europe?
No, there are generally no customs duties on goods shipped within the European Union due to the free movement of goods.
How can I contact customer support?
You can reach our customer support team via our email address (contact@bestpeptidesgrowth.com). We are also working on providing support through WhatsApp in the near future.
Do you provide usage guidelines?
Yes, we provide clear usage guidelines for research purposes only. Please note that our products are not intended for human consumption.
What are the steps involved in processing my order?
Order Placement: Place your order easily through our secure online shop.
Quality Testing and Batch Verification: Every batch undergoes rigorous quality testing upon arrival at our facility.
Inclusion of Test Certificates: Each package includes a test certificate specific to the batch.
Inclusion of Antibacterial Water: All peptide orders come with antibacterial injection water (2ml vials).
Shipping with Trusted Partners: Shipped from Europe using trusted partners like GLS.
What measures do you take to ensure product security and trust?
Trust Badges and Certifications: We display relevant certifications to assure you of our commitment to quality.
Data Security: We employ high IT security standards to protect your personal information.
Legal Compliance: We ensure all products and practices comply with legal standards.
Are there any customs considerations for international orders?
For shipments within the European Union, there are generally no customs duties. For international orders outside the EU, customers are responsible for any import duties, taxes, or customs regulations applicable in their country.
What responsibility do consumers have regarding legal compliance?
Consumers are responsible for ensuring compliance with local laws concerning the purchase, possession, and use of peptides. This includes understanding any prohibitions or restrictions on specific peptides within their country.
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